Department : Development - Office of Scholarships and Student Support Initiatives
Supervises :
Salary : Up to $75,000
Payroll Classification: Alumni & External Relations Specialist 3
Req Nbr : 7620
Position Summary
Within UCLA’s Office of Scholarships and Student Support Initiatives, we believe the magnitude and impact of our donor engagement is broad and deep and we are committed to delivering the highest level of stewardship to all of our donors. When you join us as an Assistant Director of Stewardship, you will work with our highly collaborative and constituent-driven team focused on effectively recognizing, informing and engaging our donors. UCLA is proud to be the leading elite institution for socioeconomic mobility by US News & World Report. Approximately 55% of undergraduates and 79% of graduate students receive some form of financial support at UCLA. Student support initiatives are a key priority for UCLA. Philanthropic support and the engagement and recognition of our donors ensure the best and the brightest students can attend and thrive at UCLA, regardless of their financial circumstances, creating a brighter future for us all. This is an excellent opportunity to bring your ability to create compelling communications, manage and track vital donor information, and develop and expand stewardship strategies to this role.
Primary Responsibilities
Under the general supervision of the Director of Development Operations, Scholarships & Student Support Initiatives, the Assistant Director of Stewardship will play a key role in overseeing day-to-day activities that ensure timely, smooth and accurate implementation of our stewardship program. You will develop and manage the production of meaningful narrative impact reports for donors at all giving levels. As a skilled writer, you will work with our Director of Development Operations, Scholarships & Student Support Initiatives to develop a wide range of compelling donor-driven materials and will have the ability to write about a variety of Scholarships & Student Support Initiatives’ impact and topics in a style that is understandable and exciting to a lay audience. As our Assistant Director, you will be deadline-driven and able to produce accurate and engaging materials quickly. You will collaborate with a diverse group of internal constituents, which may include faculty, executive staff, directors, alumni relations and donor relations staff, to facilitate the appropriate stewardship activities. In addition, you will serve as a Scholarships & Student Support Initiatives contact for donors that require help to resolve problems, answer questions and address concerns. You will be a valued member of our highly driven and dedicated team in a supportive environment provided with the inspiration and resources to succeed. We offer staff many professional growth opportunities at UCLA.
Qualifications
1. A minimum of two years of donor relations, stewardship or development experience including strong knowledge of the donor cycle and/or prior experience working with constituents in a related field such as sales, marketing or business development.
2. Experience with Blackbaud CRM or equivalent database and the use of databases to generate reports is preferred.
3. Experience in writing legal, constituent or donor/client-centric materials is preferred.
4. Engaged, focused and goal oriented with a high level of initiative, energy, intellectual curiosity and interest in the field of development.
5. Excellent verbal communication and interpersonal skills to interact effectively with a wide variety of internal and external constituents.
6. Strong writing and editing skills with a high level of attention to details, facts and deadlines.
7. Tactical and innovative thinker who works well both independently and collaboratively with others as a team.
8. Outstanding project management and organizational skills with ability to independently manage several projects simultaneously in a large, complex, dynamic and ever changing environment.
9. Ability to think strategically about donor engagement and generate creative solutions for stewarding donors in order to maintain and strengthen high-quality relationships with donors.
10. Ability to interpret financial data for fund tracking, donor stewardship practices and drafting customized stewardship related reports.
11. Ability to maintain confidentiality and to use discretion when responding to inquiries and handling sensitive information and situations.
12. Ability to research, analyze and gather data sufficient to prepare summaries and reports. Intuitive and inquisitive in conducting research to provide additional information when needed.
13. Proficiency with Microsoft suite of applications as well as other applications, programs and databases with willingness to learn new technologies.
14. Ability to travel and work some evenings and/or weekends as needed.
15. Bachelor’s degree is preferred.
Employment is contingent upon the completion of a satisfactory background check.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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