Department : Alumni Affairs
Supervises : Professional & Support staff
Salary : Up to $180,000
Payroll Classification: Alumni & External Relations Manager 2
Req Nbr : 5694
Position Summary
As UCLA Alumni Affairs’ Chief of Staff, Alumni Engagement, you will provide leadership and direction to our alumni engagement staff focused on Alumni Communities & Engagement Pathways, Professional Programs & Services, Diversity Program & Initiatives, Affinity Networks & Leadership Development and Alumni Career Engagement. Working in collaboration with the Associate Vice Chancellor, you will be charged to achieve broadly stated goals through program managers under your purview by determining objectives, directing programs, developing strategies and policies, and managing human, financial and other resources with a high degree of autonomy. You will establish systems and procedures that enhance programmatic goals and objectives and minimize risk. As an experienced manager and administrator, you will lead your teams to determine, implement, expand and enhance wide-reaching strategies for volunteer/alumni based programs of significant impact that bring awareness and unification in the active engagement we employ with our 660,000 alumni.
Primary Responsibilities
As the Chief of Staff for Alumni Engagement, you will also set strategic direction and oversee marketing/communications programs for all outreach events and network-based programs for alumni and other key constituencies and will serve as a unit spokesperson for communications advisement to senior management. You will guide your teams in translating constituent needs and priorities into customized programs to continually create, enhance and sustain alumni relations, inspiring dedication and commitment to the highly specialized and targeted work of our network based programs. In addition, as the Chief of Staff, Alumni Engagement, you will have a strong understanding of the importance of volunteer and alumni engagement as it related to fundraising and the donor pipeline and will be well versed in strategies to build and sustain strong relationships and structures to support the mission of UCLA. We encourage you to explore this remarkable role where you will be part of a highly creative, strategic and devoted team. UCLA is a great place to work, helping you achieve financial well-being with a pension and other retirement savings plans.
Qualifications
1. Minimum of ten years of professional experience in alumni engagement, program management, strategic planning, or related function/field.
2. Extensive knowledge of UCLA and the short- and long-term strategic plans, vision, goals, objectives, programs, infrastructure and achievements of the campus, specifically those of Alumni Affairs.
3. Advanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscape in relation to all aspects of UCLA’s mission, long-term objectives and key strategic plans.
4. Thorough knowledge of alumni and other key constituencies, ability to create and implement innovative programs; skill in intuiting and addressing external concerns while ensuring appropriate support for campus concerns and issues.
5. Thorough knowledge of management principles, including personnel and budget administration; strong supervisory skills to hire, train, oversee and evaluate staff; ability to guide and ensure production of high quality work within time and budget constraints.
6. Excellent written, verbal, interpersonal communication and leadership skills, including active listening skills and skill to think quickly and respond appropriately.
7. Excellent skills in advocating for and representing UCLA and Alumni Affairs to its various publics; advanced skill in making persuasive and compelling presentations of priorities and goals.
8. Excellent analytical, negotiation, and political acumen skills; ability to make decisions, be resourceful, implement and follow through.
9. Excellent skills to create, develop, and implement comprehensive and effective long and short-term strategic communications and marketing plans; thorough knowledge and understanding of all facets of communications to guide efforts and staff in projects.
10. Thorough knowledge of market research and of current/emerging marketing trends and best practices including digital strategies/technologies.
11. Demonstrated ability to serve different audiences and to work to build consensus among team members; excellent skills to advise and consult management on all aspects of communications including dealing effectively with sensitive or complex issues of information.
12. Proficiency with Microsoft suite of applications as well as other applications, programs and databases; demonstrated experience with web and new media technology.
13. Mature judgement; impeccable integrity and excellent skills to establish and environment of confidentiality and handle sensitive matters in a discreet manner.
14. Ability to work some weekends and/or evenings as needed.
15. Bachelor’s
degree is preferred.
Employment is contingent upon completion of a satisfactory background check.
The
University of California is an Equal Opportunity/Affirmative Action Employer advancing
inclusive excellence. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected veteran status, or
other protected categories covered by the UC nondiscrimination policy.
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