OPEN POSITION
Assistant Director, Alumni Career Engagement (HYBRID)
Alumni Affairs
Alumni Affairs
Working Title : Assistant Director, Alumni Career Engagement (HYBRID)
Department : Alumni Affairs
Reports To : Director, Alumni Career Engagement
Supervises :
Salary : Up to $75,000
Payroll Classification: Alumni External Relations Specialist 2 ()
Req Nbr : 11421
Position Summary
Primary Responsibilities
Qualifications
Department : Alumni Affairs
Reports To : Director, Alumni Career Engagement
Supervises :
Salary : Up to $75,000
Payroll Classification: Alumni External Relations Specialist 2 ()
Req Nbr : 11421
Position Summary
We encourage you to join the UCLA Alumni Affairs team as the Assistant Director of Alumni Career Engagement. This is a remarkable opportunity to demonstrate your ability to manage multiple projects, grow your digital engagement and technical skills, and showcase your capacity to be a strong collaborator as you work with us to expand and enhance the alumni experience at UCLA. UCLA's Alumni Affairs builds and sustains active engagement with our 700,000+ alumni throughout their lifespan. This role will be vital to connecting UCLA alumni to one another in the digital space, and engaging our alumni community across the globe.
Primary Responsibilities
As our Assistant Director, you will help design and deliver innovative professional development programs for alumni at every stage of their career lifecycle. You will lead the strategy, daily management, and growth of UCLA ONE—our premier networking platform—and drive engagement across our digital communities, including LinkedIn, social media, the Alumni Association website, and email channels. By leveraging platform analytics, you will facilitate meaningful connections among alumni, students, and the broader campus. Additionally, by providing a high level of customer service, you will serve as the primary point of contact for user inquiries, and manage digital career initiatives such as a job boards and dedicated content channels. You will also oversee seamless data sharing across campus departments as part of this critical role for our department wide engagement initiatives. As a valued member of our team, you will be given the guidance, inspiration, and resources to excel as part of the many professional growth opportunities we offer staff at UCLA.
Qualifications
1. Two or more years of demonstrated experience working in a volunteer, student, marketing, educational technology, program development, career counseling/career development or related environment.
2. Prior experience and/or ability to manage an online community and platform for growth, and create strategies for continual user acquisition and returning user engagement.
3. Experience with and/or ability to expand online communities, improving user experience, and partner engagement.
4. Demonstrated experience in responding to constituent inquiries and concerns in a customer service-oriented or constituent driven environment.
5. Experience/background in design utilizing Canva/Photoshop or similar applications is highly desired and preferred.
6. Ability to work with volunteers to build programming and initiatives with demonstrated ability to orient, train, organize and motivate staff and volunteers.
7. Demonstrated ability to maintain systems and processes, troubleshoot technical and customer issues, and have an eye for detail to align platform with UCLA brand, look, and feel.
8. Highly collaborative with demonstrated interpersonal skills to establish, maintain and expand relationships, partnerships and opportunities as well as interact effectively and diplomatically with a wide variety of internal and external constituents.
9. Demonstrated skill in working equally well independently and as part of a large team; ability to follow through on all assignments with minimal direction and to identify opportunities for process improvements; skill in organizing, developing and executing new projects, programs and initiatives.
10. Ability to navigate and utilize social media and digital tools including ability to edit videos for social media; ability to maintain programming in line with social media strategy.
11. Excellent oral and written communication skills.
12. Creative and resourceful with ability to work effectively in a large, complex and dynamic environment.
13. Skill in using judgment in situations requiring independent initiative and tact; ability to handle confidential matters in a discreet and tactful manner.
14. Demonstrated proficiency with Microsoft suite of applications; willingness to learn new technologies promptly and efficiently.
15. Ability to manage projects with high volume of data and leveraging tools, such as Excel.
16. Ability to work occasional evenings and/or weekends as required for UCLA and Alumni Association events.
17. Bachelor’s degree from an accredited U.S. college or university is preferred.
Employment is contingent upon completion of a satisfactory background check.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.